Terms of use

Flying Banana operates an online store selling Taiwanese products, including food, beverages, beauty care, and lifestyle items.

By accessing our website, you confirm that you are at least 13 years old or have parental consent to make purchases.

We reserve the right to update or modify these terms at any time. Updates will be posted on this page.

All orders are subject to acceptance by Flying Banana.

We reserve the right to refuse or cancel any order for any reason, including pricing errors, product availability, or suspected fraudulent activity.

Orders are processed after successful payment confirmation.

All payments must be completed via the payment methods available on our website.

Prices are displayed in Singapore Dollars (SGD) by default, but you may switch to your preferred currency where available.

We do not store credit card details; all payments are processed securely through third-party providers.

Shipping timelines vary depending on product availability and destination. Delivery typically takes 3–21 days.

Shipping costs will be calculated at checkout.

Flying Banana is not responsible for delays caused by third-party logistics or customs clearance for international orders.

For details on returns and exchanges, please see our Return & Exchange Policy page.

Consumable and perishable items (food, beverages, frozen items) are non-returnable for safety and hygiene reasons.

We strive to provide accurate product descriptions, images, and pricing.

Colors, sizes, and packaging may vary slightly due to manufacturer updates or display differences.

All content on this website, including text, images, logos, and designs, are the property of Flying Banana or its partners.

You may not reproduce, distribute, or use any content from this website without prior written permission.

Flying Banana is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

We are not responsible for any loss or damage caused during shipping by third-party logistics providers.

These Terms and Conditions are governed by the laws of Singapore.

Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of Singapore courts.