Simply browse our website, add your favourite products to cart, and proceed to checkout. Follow the steps to complete your order.
We accept major payment methods available on our website, including credit/debit cards and supported online payment options.
Once an order is confirmed, we may not be able to make changes. Please contact us as soon as possible and we’ll do our best to assist.
We ship within Singapore and internationally.
We ship within Singapore and internationally.
Delivery typically takes 3–21 days, depending on product availability, shipping method, and destination. Some products are shipped directly from Taiwan, which may require a longer delivery time. We appreciate your patience as we bring you authentic products from overseas.
To offer a wider range of authentic Taiwanese products, some items are sourced directly from Taiwan upon order. This may result in a longer delivery timeframe.
Shipping fees will be calculated at checkout. Promotions such as free shipping may be available from time to time.
Yes, once your order is shipped, you will receive a tracking link via email or message.
Yes. We work directly with Taiwanese brands and suppliers to ensure all products are genuine and high quality.
Many of our products are imported from Taiwan and may be available in limited quantities. We recommend grabbing them while they’re available!
Yes, we regularly restock popular items. Follow us or check back often for updates.
Yes! We regularly host live streams where we showcase products, offer exclusive deals, and interact with our community.
You can catch us on TikTok and Shopee, where we share product highlights, promotions, and new arrivals.
You can follow us on our social platforms or join our Telegram group for the latest updates, exclusive deals, and live stream notifications: 👉 https://t.me/flyingbananastore
Due to the nature of food and consumable products, returns are generally not accepted.
Please contact us within 3 days of receiving your order with photos, and we will arrange a replacement or refund where applicable.
Yes! We are always open to discovering new products. Feel free to reach out and chat with us — we’d love to explore potential collaborations.
